Retrofitting Meetings for Psychological Safety
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Meetings are the fuel of organizations' productivity. At times, however, they are perceived as wasteful vaccums that deplete employee morale and productivity. Current meeting tools, to a great extent, have simplified and augmented the ways meetings are conducted by enabling participants to “get things done” and experience a comfortable physical environment. However, an important yet less explored element of these tools' design space is that of psychological safety – the extent to which participants feel listened to, or motivated to be part of a meeting. We argue that an interdisciplinary approach would benefit the creation of new tools designed for retrofitting meetings for psychological safety. This approach comes with not only research opportunities – ranging from sensing to modeling to user interface design – but also challenges – ranging from privacy to workplace surveillance.
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